Monday, 16 February 2015

REPEATED INTERNET OUTAGES AT THE COMPUTER LABORATORIES



There was lack of internet access in the school of Information Sciences computer laboratories on Monday, 16th of February as from 2:00 pm with no prior communication from the laboratory technicians on why this had happened.

The laboratory was however full with all the computers having occupants who were disappointed for having made efforts to come early to book computers only to realize that they had no internet access. 

“I have come all the way from F houses as early as 1:50 pm only to be gravely disappointed here. At least they should have communicated in the morning via a memo so that we could make other arrangements,” lamented John, a third year student in the school of Information Sciences.

Further engagements with the students therein led me to establish that indeed this was not the first time students were treated without diligence at the computer laboratories. Every once in a while the internet fails to operate either due to equipment repairs, upgrades or other undisclosed reasons. Prior communication is never made.

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